Privacy Policy
1. Introduction
At Zakaphik ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and share your information when you visit our website, make purchases, or interact with us.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information You Provide
- Contact information (name, email address, phone number, postal address)
- Account information (username, password)
- Payment information (credit card details, billing address)
- Order history and preferences
- Communications you send to us
2.2 Information Automatically Collected
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Location data (country, city)
- Cookies and similar technologies (see our Cookies Policy for details)
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To create and manage your account
- To communicate with you about orders, products, and services
- To personalize your experience and provide content relevant to your interests
- To improve our website, products, and services
- To process payments and prevent fraud
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- To perform our contract with you (when you make a purchase)
- For our legitimate business interests
- With your consent (where required)
- To comply with legal obligations
5. Data Sharing and Disclosure
We may share your information with:
- Service providers (payment processors, shipping companies, IT services)
- Business partners (with your consent)
- Legal authorities when required by law
- In connection with a business transaction (merger, acquisition, or sale)
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. International Data Transfers
Your data may be transferred to, and processed in, countries other than the country in which you are resident. We ensure appropriate safeguards are in place to protect your data when transferred internationally.
9. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Correction of inaccurate data
- Erasure of your data
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Zakaphik
Blumenstrasse 18, 8012 Zürich, Switzerland
Email: [email protected]
Phone: +41 17 145 47 89